We think our customers understand better than anyone else how Server World can most effectively serve their needs. Because of this, Server World makes every effort to allow our customers to define the relationship they will have with us. We ask our customers how they would like Server World to communicate with them, if at all. We disclose how we will be using our customers' information through documents like this one, or by answering individual questions customers may ask. Also, we never sell our customers' information or provide it to others without making it clear that we intend to do so at the time the information is collected.
Below you will find a detailed account of Server World's privacy practices. If you have any questions about any of these practices, please feel free to contact us at support@serverworld.com.au.
Collected Information
Server World Network Information
Our website's registration system requires you to give us some contact information (like a user name or email address) and unique identifiers (like a password). Unique identifiers are collected to verify your identity and are used as account numbers in our record system.
During the registration process you will be given a choice as to whether you would like Server World or our business partners to contact you in the future. This is a "subscription" process. If you subscribe, we rely on your consent to send you information, special offers, and promotional materials. You may choose whether you would like to be contacted via mail, email, phone, or not at all. We will only contact you via the methods you choose. The only exception is the rare case that we find a significant issue with a product or service you have registered that requires your immediate attention. We may contact you via phone or email as the situation warrants. This is for your protection.
Online Survey Information
Our online surveys ask you for contact information (like your email address) and demographic information (like your occupation). We may use data from our surveys to contact you or to allow appropriate business partners to contact you. Demographic information may also be used to tailor your experience at our site by showing content in which we think you may be interested, and displaying content according to your preferences.
Cookies and Other Browser Information
Our site automatically captures IP addresses. We use IP addresses to help diagnose problems with our server, to administer our website, and to help ensure the security of your interaction with the website. Your IP address is used to help identify you and your session(s) with our web site.
As part of offering and providing customizable and personalized services, Server World uses cookies to store and sometimes track information about you. A cookie is a small amount of data that is sent to your browser from a Web server and stored on your computer's hard drive. All sections of Server World.com where you are prompted to log in or that are customizable require your web browser to accept cookies.
Generally, we use cookies to:
Remind us of who you are and to access your account information (stored on our computers) in order to provide a better and more personalized service. This cookie is set when you register or "sign in" and is modified when you "sign out" of our services.
Estimate audience size. Each browser accessing Server World is given a unique cookie that is used to determine the extent of repeat usage and usage by a registered user versus by an unregistered user.
Measure certain traffic patterns, which areas of Server World's network of web sites you have visited, and your visiting patterns in the aggregate. We use this research to understand how our user's habits are similar or different from one another so that we can make each new experience on Server World.com a better one. We may use this information to better personalize the content, banners, and promotions you and other users will see on our sites.
About Links to Other Sites
This site contains links to other sites. Server World does not control the information collection of sites that can be reached through links from Server World.com. If you have questions about the data collection practices of linked sites, please contact those companies directly.
Questions and Answers
How Can I Unscubscribe?
This site gives you the ability to unsubscribe to further receive communications from Server World if you choose. If you decide that you would like to unsubscribe of communications at a later date, you may do so by by going to:
http://www.serverworld.com/support/
and entering the e-mail address that you entered during the entry process.
How Can I Modify or Update My Information?
You may have changed your e-mail address or contact information. You can update your information with us by simply sending an email to support@serverworld.com.au and provide us with your old details and your new details.
Are my details protected?
Your information is stored securely on our database. The information is encrypted and secured by authenticated access. The information is also protected within our Network Security Plan and sits behind our Firewalls, Routers and Server Security Systems.
Government Legislation
This statement has been made in accordance with the guidelines laid out by the Australian Federal Government - further information can be obtained at their web site: www.privacy.gov.au.
This policy will be updated without notification - check here for updates.